Sunderland Dentist Olivers Dental Studio Blog

Surround yourself with quality - Sunderland dentist - Olivers Dental Studio

2012-01-24T10:13:00.000-08:00

I've been fortunate to see my Dental Studio grow and grow to be one of the North's largest private dental facilities.

It doesn't happen by fluke and so looking back over 28 years I think I know the secret.

Whenever you adding a team member try to appoint staff who do their job better than you ever could.

Want to know what I mean ?

Meet Beverley, our senior receptionist and patient coordinator.

Bev has just done the Studio proud by winning the Best of the Best Award at a prestigious marketing conference attended by some of the country's best dental teams.
Her hugely impressive skills when dealing with customer interaction, appointment making and working with her team made her a clear winner with the judges.

No matter how good our outstanding team of dentists function, the interaction of the reception team with our visiting members is in many respects even more important. Beverley sets a very high standard that many of us see falling short in businesses that touch us every day. Starter for ten - the helpdesks at a utility company. The list is endless.

Not only did Beverley pick up a fantastic award but the Studio were judged runners up in the Best of the Best Extreme Customer Service category. On behalf of her team, Joanne was up on the podium to collect the trophy that represents a marvellous achievement for all of us at this Sunderland dental facility.

So a great start to 2012 for the Olivers Dental Studio trophy cabinet and very nice for us to keep Sunderland on the map on the national stage in the very competitive world of private dentistry.

If you would like to join us at Oliver's, Beverley and her team would be delighted to hear from you.

Six days a week at 0191 5282340 or chat live with perhaps the best reception team in the country to answer your questions.

Giving a little something back - the £10000 smile give away

2012-01-10T11:41:00.000-08:00

As Sunderland Dentists we looked back over the year of 2011 and felt we had a lot to be grateful for at Oliver's. http://www.oliverdental.com. 0191 5282340

In the midst of the worst recession we could remember, the people of the North East were clearly feeling the strain but continued to support us with remarkable loyalty. We are grateful, that even at times of financial hardship, our patients placed value on the health of their teeth and continued down the path of regular dental care with us.

It was with this in mind we got our heads together and came up with an idea to offer our biggest ever competition in Sunderland, as a little thank you in the local community.

Sunderland Echo kindly joined in the fun and publicised the competition, asking for people from the area to describe why a smile makeover would change their lives.

And the winner was......

lovely Mrs Ursula Smith , a Sunderland mum who lacks confidence in her smile.

Ursula, 41, said: “My daughter encouraged me to enter because I’ve never really liked my teeth from being little. They cross at the front and I don’t like the colour – I remember I used to put Christmas cards between them to try and straighten them.

Ursula was an ideal candidate for this life changing course of treatment. Our plans are to address Ursula's frustration with her tooth colour with state of the art tooth whitening. Following this we will be using minimal intervention porcelain veneer treatments to correct position and unevenness and finishing with some white for black filling changes.

In the background we will be providing high level hygienist therapy to give Ursula the healthiest mouth for the future.

As part of the experience Ursula will receive a full hair and makeup day at Reds Hair and Beauty followed by a professional photo shoot with David Lawson Photography Sunderland

Quite a prize, and we look forward to keeping you up dated with her adventure in Sunderland for cosmetic dentistry and beauty makeover.

Should you wish to start 2012 with a makeover of your own , Oliver's offer free consultations to discuss the many fantastic smile improvement treatments available painlessly for you. Call us on 0191 5282340 for details.

Club 18 - 21 THE best deal in private dentistry ? Olivers Dental Studio

2011-11-19T03:21:00.000-08:00

Hi folks , Michael Oliver here , speaking as Principal of Oliver's Dental Studio, Sunderland. 0191 5282340

I am here to make a deal with an age group of patients we at Oliver's are concerned about.

Who might that be ?

Who is the lovely Pip Attle, Miss Sunderland 2011, pointing at ?

Our club 18 - 21 queen,
Philippa Attle

Its you, the 18 to 21 year olds who are getting a raw deal in the UK at present.

High youth unemployment
Crazy student fee hikes
No more free NHS dental care

Oliver's are here to help ... with the best deal in private dental care , possibly anywhere in the country.

The club 18 to 21 deal is .....

For any of Oliver's patients who have just hit 18 we will offer a special club rate of £9.75 per month in 2012 for Denplan Essentials private cover. This is approximately a 50% discount on our normal adult Denplan Essentials rate for private cover. Wow.

You will have full access to all of the benefits of Denplan Essential care including countrywide private emergency cover, all aspects of regular general dentistry including x rays, hygienist access and white fillings at our premium 35% discount rate. Advanced porcelain treatments when clinically indicated ( less lab fee) are an added bonus also at this gold standard discount.

Plus - full free accident cover for dental injury with Denplan's excellent injury protection

So any parents worried about their teenage kids jumping ship to university and letting their teeth go on the slide after years of care under your wing , think club 18 - 21. Hugely cost effective for full private cover within the award winning facility here at Oliver's.

We make it easy for new patients to join us at the studio who are not already regular patients and would like to take up this fantastic offer

How do I do it ?

1. Come and meet this lady ,

Toni, our patient coordinator who will talk you through all the benefits of high quality private dental care at Oliver's

2. You will then be offered a full mouth assessment at a club 18 to 21 premier discount of £21 , a full 60% discount on our 2012 full mouth assessment rate.
3. If you are deemed to be fully dentally fit , the club benefits become yours immediately
4. If you have one or two problems that need correcting we will carry out this treatment to our highest private standards at a 35% gold standard discount. On completion you will again have instant access to the full club 18 to 21 package, SIMPLES

We will even offer a fully guaranteed three year 35% discount to anyone wishing to become a club 18 to 21 member outside of the Denplan monthly direct debit package. This will allow you to have your general dental health maintained to the highest standards of private dentistry at a market leading discount.

So there we have it , our biggest ever private dentistry offer to an age group who are been hit hard in the recession. We want to help.

Not wishing to miss out ?

Give us a call 0191 5282340
                web   club 18 to 21   to chat to us free and live
F Book              Olivers
email                info@oliverdental.com

Sunderland AFC North Africa Supporters Branch

2011-10-08T06:56:00.000-07:00

I need to take my hat off to the people of Sunderland and Sunderland football club themselves who chipped in over 150 Sunderland footy shirts for us to hand out to the people of the little Moroccan village of El Jebah in the foothills of the Rif Mountains.

Whats it all about ?

As part of the newly formed Dental Mavericks Charity http://www.dentalmavericks.org/ who recently visited Morocco to help treat the mountain children of El Jebah I (Mick the dentist from Sunderland - Olivers) thought it would be nice to hand out more than toothbrushes to the locals.

On our visit last yeat we treated like Santa Claus as we gave the children crayons and colouring books in a village where gifts are thin on the ground.

Like most Sunderland supporters I have a cupboard full of out of date or out of size Sunderland shirts. Thinking it might be a nice gift for the children and, as it turned out the adults too, we loaded up our suitcases with the red and white treasures. It should be noted that we could have taken hundreds more but for the disappointing response of Easy Jet who wanted nearly £300 extra suitcase tariff for what was in effect a charity donation. Black mark EasyJet even with our protestations.

With the strength of the Premier league brand, the kids instantly recognised the red and white stripes, even in this isolated African village and frenzy of locals suddenly appeared. From the village mayor to the local elders, a Sunderland shirt even out of date, carries a bit of cudos out in North Africa.

It quickly became clear that demand was going to exceed supply as what seemed like half of the Rif mountain Berber Tribe seemed to join the queue.

Still a hundred new Sunderland supporters wasn't a bad start and maybe when we head back to Morocco next year to continue with the dental visit I may be able to convince easyJet that a little genorosity in their aircraft hold could generate a whole lot of goodwill from the kids of El Jebah.

With thanks to friends and patients of Olivers Dental Studio and Sunderland AFC , in particular Ged McNamee and the Academy for their shirt donation.

Michael Oliver

Oliver's Dental Studio - Sunderland

0191 5282340

Helping African Children 2011 - Dental Mavericks on tour in Morocco

2011-10-04T08:45:00.000-07:00

What started as a ripple in 2010 with the first visit of the newly formed Dental Mavericks charity to beautiful Morocco in North Africa, this year grew into a wave of dental care in El Jebah at the foot of the Rif mountains.

Let me introduce you to the 2011 Dental Mavericks team who for eight days stepped out of a privileged life in Europe to help a group of school children who's lives aren't blessed with the dental care we take for granted.
The group, of which I am privileged to be a founding member, includes dentists and their support staff from across the UK and joined this year in their efforts from Belgium ( Domien our marvellous guide and translator) and Spain ( team Gedge and the lovely Jess ) .

Why do it ?

In our first visit last year we were disturbed by the raging and untreated dental disease we found in the most beautiful of children in this lovely village in the foothills of the Rif Mountains. The children, from age six to twelve, were suffering tremendous decay rates on the back of a high sugar intake consistent with Moroccan tradition of diet. As well as sweet eating, the Moroccan mint tea and honey intake, coupled with poor to non existent oral hygiene and zero dental care are an explosive mix.

We found the youngsters to be carrying severe decay of their milk teeth and adult back teeth and of no surprise to the team, a frequency of dental abscess rare in Western children. Our sights had to be lowered to cope with this acute disease, mainly by extraction of diseased teeth and an attempt at restoration and decay control where possible.

Our first visit was an emotional strain, as pioneering dental visitors to the area we had the difficulty of carrying out dentistry in school classrooms, perhaps not ideal.

So to 2011 and this years visit .......

Backed by the enormous generosity of patients and friends of the Dental Mavericks and some dental companies, in excess of five thousand pounds of funding was put to good use.....

The first priority was equipment and the three field dental chairs we bought made a huge difference to the children's comfort . The photograph above shows the first of the chairs being handed over to a visiting Moroccan dentist for use in the village health facility. The kindness of Oliver's Dental Studio patients raised £500 to bring this chair to El Jebah.

As one of the dentists practicing in last years school class room let me tell you this was an enormous step forward. The second major improvement was the purchase of significant quantities of Western dental equipment including forceps and sterilisation products.

All of this added up to the pain free treatment of 160 children , non of which had seen a dentist since our visit last year.

The kindness of our suppliers and friends also allowed a move to dental education, with hundreds of toothbrushes and toothpaste distributed to the children, combined with some brilliant efforts from our support team, initiating tooth cleaning education where before there had been non.

The 2010 visit was only a start but left the dentists drained from the clinical restrictions they found .

2011 has been a huge success with many smiling faces, school children who had known pain now free of swelling and discomfort, having been treated in an environment we would be happy to treat our own children in.

The Mavericks finished off their visit with a breathtaking tour of Fes and the surrounding areas by road and included a two day trek of the Rif Mountains.

One thing is for sure , we will all be back to this wonderful part of the world next year to help move this to an even higher level.

Our aim is to include western restorative treatments and hygienist back up in 2012. Of 160 children seen, our dentists witnessed only one tooth filling in a child population ravaged by tooth decay. We aim to change things for the better !

Thanks for the memories Morocco

Special thanks for support on this trip must go to ..

Chris Wooley and the Henry Schein team for their effort and outstanding genorosity

Dentists Vera Tunn and Jas Sandhu for kind donation of supplies

Rob at Dentaid for excellent back up

and finally Graham Walker, Sara Terry, Sara Bonnetti and Aztec , thank you all so much.

More info on this year and next year http://www.dentalmavericks.org/ or contact me , Michael Oliver on 0191 5282340 or http://www.oliverdental.com or info@oliverdental.com

Full photographs of the trip can be seen at my Flickr account http://www.flickr.com/photos/oliverdental/

or Olivers Dental Studio F Book page https://www.facebook.com/home.php?ref=home#!/oliversdentalstudio and click the like button.

The Dental Mavericks fund this project themselves with all donations going directly to the care of the Moroccan children. Michael Oliver Oct 2011 .

Painting Africa Red and White with Sunderland Dentist Olivers Morocco Trip

2011-08-30T07:28:00.000-07:00

Now a year old , the Dental Mavericks Charity once again is heading for North Africa to provide dental care to an area who's children rarely have access to health care of any sort.

The Award winning Mavericks Dental Charity continues to grow, as a small group of UK dentists head back to the North of Morocco to continue with the excellent work started in September last year.

Included in the group and a founder member of the charity is Sunderland dentist Michael Oliver, who was moved by what he and his colleagues found last year and vowed to return with an even bigger and better service this year. In a trip fully funded by the dentists themselves, Michael and the team have been able to buy an enormous amount of dental equipment and supplies to help the young children of the area.

Lovely Miss Sunderland, Philippa Attle, helping with our Sunderland shirt collection.

As well as providing much needed health care the team continue to build links with the local villages of North Africa and with this in mind enjoy taking gifts over for the local population. With Sunderland AFC building links themselves in Africa , Michael thought it may be a nice gesture to take the children and teenagers some football shirts as he travels back to the country.

"The locals were delighted with the small gifts we brought last year and so I thought it would be nice to distribute Premiership Sunderland football shirts this year".
"Anyone who can donate a previous years shirt or indeed a shirt they have grown out of would be a really nice gesture"
"We already have been overwhelmed by peoples generosity including several shirts donated by Sunderland AFC themselves, tremendous"

Anyone who can help with a shirt donation please call in at Olivers Dental Studio , 27 Durham Road, Sunderland 0191 5282340 http://www.oliverdental.com

Hundreds of pounds raised in the last year have been used by the Dental Mavericks to purchase dental chairs , instruments and materials to provide Western standard dental care in this area of Africa dreadfully short of health care of any description. Anyone wishing to help can donate through Dental Mavericks web site.

Thank you very much on behalf of the children.

Sunderland Psychotherapy help comes to Olivers Dental Studio

2011-07-19T06:30:00.000-07:00

Oliver's Dental Studio, a leading dental facility in the North East are broadening their appeal with a new service aimed at those in the community who may feel they are carrying an extra burden in life at present.

We welcome Dr Alan Bell to the team with his huge depth of experience in psychotherapy, as he brings his company , Essential Self, to the North East.

Dr Bell (left) with Studio principal Michael Oliver

Dr Bell starts his new clinic within the excellent Oliver's Dental Studio facility on Monday July 18th 2011. His consulting room is a dedicated , confidential facility , planned for relaxation and with all of the first class back up of the Oliver's reception team.

The clinic will offer particular counselling and help to .....

help with relationship difficulties
marriage guidance issues
stress , depression and feelings of worthlessness
motivation and self esteem for groups and individuals
personal and life coaching
creation of high performance culture for businesses

Details of this new service are available on the web at http://www.essential-self.co.uk

or by telephone to Oliver's main reception at 0191 5282340 for information or appointments

http://www,oliverdental.com

Sunderland Beauty Queens hoping to smile their way Miss England glory 2011

2011-07-14T13:18:00.000-07:00

The time ..... Sunday July 17th 2011
The occasion ...... Miss England Finals 2011
The friends and rivals ...... Philippa Attle and Tamzin Cummings

When it comes to beauty, Sunderland is very fortunate to have two stunning ladies heading to the Miss England beauty finals.
Philippa is this years Miss Sunderland and her friend and rival Tamzin, Miss Sunderland 2010 and this years Miss Modelzed, will both be competing for the prestigious crown and title of the most beautiful girl in England.

Philippa Attle Miss Sunderland 2011

Tamzin Cummings Miss Modelzed 2011

We were delighted to help both Philippa and Tamzin, white smile ,with the final touches to their beautiful smiles with the Enlighten tooth whitening programme from the USA.

Under the lights on their big night the girls are well aware of the advantage of a sparkling smile as they aim to catch the eye of the judges.

Tooth whitening is the most popular cosmetic dental treatment offered at Olivers Dental Studio and is a non invasive improvement to a jaded smile , our patients love it.

So good luck girls from all at Olivers , you do Sunderland proud.

Should you wish to enjoy the benefits of a white smile just like Sunderlands beauty queens, give us a call at 0191 5282340. http://www.oliverdental.com

Free smile whitening assessment visits are available throughout the summer.

Sunderland dentist new psychotherapy clinic - Dr Alan Bell

2011-07-06T14:30:00.000-07:00

New To Sunderland .....

Oliver's Dental Studio are proud to expand their facility to enhance a growing reputation as Sunderland's Premier Health Enhancement Centre.
Already providing outstanding family dental services to Sunderland and surrounding areas coupled with leading physiotherapy and podiatry clinics, we are pleased to be able to offer a new psychotherapy unit.

Fronted by Dr Alan Bell of the British Psychological Society, the new facility will provide

Counselling for individuals,married couples and family groups
relationship difficulties
motivation forindividuals and groups
self esteem coaching
staff development for local business

The new clinic will be starting on Monday 18th July , with details and appointments being available through Olivers Dental Studio main reception on 0191 5282340

More details to follow shortly ........

Childrens dentistry at Olivers Dental Studio Sunderland 0191 5282340

2011-04-18T13:38:00.000-07:00

The foundation of any successful dental practice centres around high quality care for child patients

At Olivers Dental Studio Sunderland we aim to make your children's visit painless, informative and entertaining. If we get it right we are rewarded with a patient for life, free from fear and focused on healthy teeth.

So how do we do it ?

With our aim of your children looking forward to their visit, we have recently invested in a dedicated , sports theme , play room. We have two X box games consoles and screens, chairs and activity areas , aimed at our children patients , safe and separate from the main reception facility. Comics and activity tables complete the upgrade. The room is decorated in astroturf , with red and white walls to give a football theme, not a surprise at a Sunderland dentist perhaps !

Treatment options......

Many parents opt for the excellent Denplan Family Cover when seeking full private dental cover for their children. This competitively priced , wide ranging , children's dental policy, gives parents peace of mind , secure in the knowledge that the very best in preventive care is available to their children. Accident cover in particular offers reassurance for the younger age groups , vulnerable to trips and falls.

We also offer free NHS dental care for children, with excellent outcomes.

The crooked tooth stage, common in many children is also well catered for at Olivers. Whilst having available excellent clear brace treatments such as Invisalign, we are also able to offer the services of our own in house orthodontist for those trickier cases.

Our team of three hygienists are also available to help your children. Clean teeth and good brushing habits for the youngsters right from the word go !

So if you would like your children to be part of the famous Olivers Dental Studio please call us up.

Olivers Dental Studio, the home of high class, pain free children's dentistry for Sunderland, Newcastle, Durham and the North East Region.

http://www.oliverdental.com

Call for appointments at 0191 5282340 , six days a week with Mon and Wed late appointments.

F Book Olivers Dental Studio - for all the news and Twitter @sunderlandsmile

New Project for Sunderland Dentist Oliver's - Complete Sports Medicine

2011-01-15T07:59:00.000-08:00

Olivers Dental Studio are delighted to announce the launch of a brand new project from January 24th 2011

We have teamed up with rapidly expanding Sports Medicine experts - Complete Sports Medicine, as they join us at our existing dental facility in East Herrington , Sunderland.

As we aim to broaden the scope of the health care we are able to offer the community , CSM , fronted by their highly respected directors Peter Friar and David Bracken , will be providing a whole range of Sporting Physiotherapy treatments.

Peter Friar - Director

Joining with them will be highly qualified Podiatrist , Stephen Capper, and other professionals with complementary skills, to provide a wide ranging service.

Stephen Capper MSc Podiatrist

Director Peter Friar will be a familiar face to many of our patients from his many years of service as senior physiotherapist to Sunderland's premiership football team. His experience at the highest level of professional sport gives him an extensive depth of knowledge of sporting injuries. Providing all aspects of physiotherapy to his patients , Peter has particular skills in back injuries.

Complete Sports Medicine have as a co Director, David Bracken, who brings an extensive experience in sporting physiotherapy with him, with a particular emphasis on golfing injuries.

Complementing the physiotherapy service, we are delighted to have on board Stephen Capper, one of the North's leading Podiatrists.
Stephen qualified in 2008 with a first class degree in podiatry from Durham. Complementing this excellent qualification, Stephen gained an MSc in Advanced Clinical Practice from Sunderland University in 2010. We are privileged to welcome such a top clinician to Oliver's.

Peter Friar with Roy Keane

The Complete Sports Medicine team will be launching at Olivers from the 24th of January and are ready to take bookings at the new home of Sunderland physiotherapy for your care, from this date.

Details of the wide range of services on offer with Complete Sports Medicine at Olivers can be found by

clicking here

or typing http://www.completesportsmedicine.co.uk/ into your browser.

Further details of this exciting new service can be found by calling ......

Olivers Dental Studio Direct at 0191 5282340

Principal of Oliver's Dental Studio, Michael Oliver, welcomes Peter Friar to his East Herrington facility.

Sunderland dentist joins the Barmy Army Ashes 2010 Perth

2010-12-20T18:06:00.000-08:00

Sometimes in life an opportunity to do something comes your way that would be foolish to turn down....

Such an opportunity came my way this month at the end of a very stressful year and I just thought sod it ! you only live once. That opportunity was a trip to Perth in Western Australia to see the Ashes test match at the beginning of an Australian summer.as well as feeling in need of a break the UK weather was dire and a few pieces of the jig saw came together...

Two flights to Perth were available with Emirates
a very generous offer from a patient of a house and car to use in Perth (thank you David)
Two match day tickets very kindly provided by Paul Collingwood , a gesture from a world class cricketer and Sunderland supporter for which I will be forever grateful
My lovely wife Liz asked the school if my son could be cleared to come

So there we have it , a boys trip that even Carling would have difficulty putting together !

The flight to Australia certainly makes you realise how big this world is as we sat through twenty hours of flying (good service from Emirates I might add ).
Eight hours of time difference and thousands of miles of flying, but the journey was worth it when 90 degrees and sunshine greets you .
Perth is a beautiful, refreshingly underpopulated for a major city and with very friendly locals.

Forgive the lack of sensitivity to the UK climate as I post this picture but I couldn't help myself. Makes me wonder why I continue to live in the north east.

This is rockingham Beach during the school summer holidays , I can only imagine what this would look like if it was Seaburn beach on a similar day in Sunderland, quiet eh ?

As for the cricket ...

What a buzz to see the WACA full on the first day , many of them Barmy Army English generating a fantastic atmosphere.

Due to the kindness of Paul Collingwood it was a privilige to have a seat in the members pavillion at the heart of Aussie cricket, great banter I might say. Ninety degrees made the famous grassy banks of the WACA a big attraction ans so lying in the sun it was for me and my son David (Sunderland shirts on of course) .

It was a stunning start by the Poms, sitting on the grass when Colly took Ponting with a world class catch brought the hairs up I might add. The wheels came off but it didn't spoil the spectacle of seeing two of the best teams in the world scrap it out in front of our eyes , priceless !

To round off this trip of a lifetime two of my favourite bands ever just happened to be playing in Perth whilst we were here...

Saturday and a trip to see U2 supported by JayZ on their 360 tour was a bit special , take a sneak view of it on this you tube clip click here

Following this, on the Sunday my current favourite band Muse were in town , they were sensational !

So there we have it .... A trip that money can't buy.

This dentist can't believe how lucky he has been to be able to do this with his son, a lifetime memory.

I would just like to thank the following people for making this great trip happen for us...

Frank Curry - for setting up the tickets with Colly for us
Paul Collingwood for putting himself out for us (and the Ponting catch )
David and Lorraine Carr for their enormous generosity with house and car
The brilliant team at Olivers Dental Studio, so good ,I never think twice about leaving the Studio in their hands, means a lot. http://www.oliverdental.com
Liz Oliver, a Mrs supreme, for letting her lads go so close to Christmas

Crisis Clinic - Sunderland Premier Emergency Dentist Facility - Olivers Dental Studio

2010-12-06T09:44:00.000-08:00

Olivers Dental Studio of Sunderland have introduced a brand new facility, dedicated to helping the many people of the city and surrounding areas with a dental emegency.

The Crisis Clinic is open to all members of the public from children through to the young at heart when a tooth problem comes their way. We guarantee to solve a problem quickly and painlessly or we will carry out the treatment for free. A major pledge perhaps, but we will honour that when people are in trouble - try us out, problem solved within 59 minutes of arriving for your appointment or its FREE.

So how does it work ........

Call our reception team on 0191 5282340 and ask for a crisis clinic appointment

Your request will be treated as top priority by our pain management staff who will allocate you the first possible appointment that day
We guarantee to see you to solve your problem, painlessly, within 59 mins or Olivers Dental Studio will pay for your visit in full
Your full assessment with your dedicated emegency dentist will cost you just £20 with any additional charges fully explained to you

You will be greeted by our pain management coordinators who will make an initial assessment of your toooth crisis which may include ...

Cracked tooth
Lost or loose crowns
Broken dentures
Sore or swollen gums
Lost fillings etc .......

Their report will be quickly handed to our dental team who will help you under our time guarantee.

You can also contact us through our web site at http://www.oliverdental.com/ or follow the crisis clinic link straight to our emegency page.

So there you have it, Sunderlands very own dental crisis clinic , first class emegency dental service for the people of Sunderland, Durham , Newcastle , South Shields and beyond - HERE TO HELP !

For pain free emegency dentistry call the Red Shoe Girls at 0191 5282340 , six days a week , Monday to Saturday, with Mon and Wed late night surgeries.

Lifting Spirits With Dentistry - Cosmetic Dentist Sunderland - Olivers Dental Studio

2010-11-23T10:04:00.000-08:00

Easing pain and producing a healthy smile for our patients is what gets us dentists out of bed on a morning.

Add to that the pleasure of making a patient feel better about themselves and you have the key ingredients that explain a dentists job satisfaction.

So how do we make patients feel better about themselves ?

Modern trends in cosmetic dentistry have opened up a world of smile correction to a wide range of patients and not just the Hollywood brigade.

Perhaps we should ask Pam, a Great Grandmother and a patient of Oliver's for over twenty years. A fan of cosmetic dentistry ?

You bet....

"I had a lot of gaps from years ago"

"Michael filled the gaps and changed my smile with porcelain five years ago"

"Its the best thing I ever did"

Pam was able to have her life long dream of a gap free smile with a combination of porcelain veneers and bridgework. Treatment involved both her upper and lower teeth.We were able to restore her teeth to a state Pam had not seen for over forty years. One particularly happy great grandma I think you will find !

Maybe we should introduce you ro Darri , a year or two younger than Pam, but with just the same frustrations with an otherwise healthy smile.

Darri was not comfortable with the uneveness of his smile, caused by spacing of front teeth that had developed a little narrower than we would have wished.

With the help of six porcelain veneers added to his front teeth, we were able to achieve a complete transformation of Darri's smile. Minimal tooth adjustment was required and we were able to limit adjustment to front teeth only so saving precious tooth tissue in posterior teeth.

Darri recently commented on Facebook "Its the best money I've ever spent "

When you are a pretty young lady with a developing career in modelling, confidence to smile is paramount.

Meet Kimberley, who knocked on the door at Olivers Dental Studio with just those frustrations. With a previous attempt at porcelain restoration achieving a poor symmetry to her smile, Kimberley turned to Olivers for a mini smile makeover. With a combination of crowns and veneers at the front of her mouth Kimberley now has a smile to match her model looks. Self esteem restored !

I hope you are starting to understand why dentistry can be highly rewarding when we can change peoples lives like this.

If you would like to have a free smile assessment at Olivers, call us up at 0191 5282340 or send us your comments and frustrations via the web site by clicking on the link http://www.oliverdental.com/

Let us show off a little more, by introducing David with his life transformational smile dentistry at Oliver's

It may be possible to keep our treatment options simple, with modern tooth whitening techniques.

A simple home whitening therapy, combined with in surgery power whitening, can produce a remarkable improvement in the quality of a smile.

Meet Steve , a local journalist, who was frustrated with a darkening of his once white teeth with the passage of time. With otherwise healthy teeth, he was happy to accept a slightly uneven smile, but was delighted with a treatment that jumped him up a remarkable ten shades.

We recommended Enlighten tm tooth whitening, a system we have had outstanding success with for many years. Steve carried out his two weeks home whitening and then returned for our deep bleaching, in surgery, power light system.

Our photographs below, untouched , reveal the remarkable change in tooth colour we were able to achieve for Steve.

We have just touched on a few of the wide selection of smile enhancement treatments available to visitors of Oliver's Dental Studio.

We offer free smile assessment visits ,easily arranged through our smile advisory team at 0191 5282340, six days a week. Our dedicated smile page on our web site click will give you more examples of this rewarding dental care.

2010 at Olivers draws to a close - Sunderland dentist +cosmetic dentist

2010-11-09T13:23:00.000-08:00

2010 turned out to be the most exciting year in our 25 year history for many reasons.....
From the opening of our new two floor extension in the Spring, to our recent nomination for four National dental awards in London its been a breathless year. In a difficult year for the UK and business in particular, our continued success centres on a relentless drive to improve our service to our new patients.

Extreme customer service breeds patient loyalty and so we constantly endeavour to raise our standards far beyond those of our competitors.
Examples of recent developments include.....
The launch of our very own i phone app , FREE to download at http://www.oliverdental.com . This exciting app makes us one of a handful of dentists in the world who are able to offer this product. Hugely interactive, the app has an incredible feature that allow you to photograph your smile on your i phone to have one of our dentists to view without you even having to visit - how cool is that ?
Try it for yourself , particularly if you are unhappy with your smile and we can advise on some of our excellent smile correction treatments.
Patients convenience is paramount to us and so a major revamp of our surgery hours will make a visit for busy people so much easier. We know offer Monday to Fridays from 8.30 till 7.00pm and Saturday 8.30 till 1.00 We know of no other practice in the North East of England that can match such a level of convenience for their patients.
We have a reputation for excellent front desk service and we are proud to be able to add to this as our new signing Suzanne joins the team. She has a wealth of experience in customer service and should prove to be a real asset to our reception team.

Suzanne will help us with an increasing work load at the front desk as Oliver's have just signed an exciting agreement to join forces with a brand new sports physiotherapy company, Complete Sports Medicine. Fronted by ex Sunderland AFC physiotherapist Peter Friar they will offer patients excellent physiotherapy,acupuncture,nutritional advice and exercise science. On a sessional basis starting early December, the service will add to the range of treatments under the roof of Olivers Dental Studio. Our next blog will have more detailed information on this exciting service as the Complete Sports Medicine web site launches. Watch this space.

We have for many months had huge frustration with our reliance on letter and envelope communication with our patients. Most of us are frustrated by large quantities of paper dropping through our letter box and so electronic communication will become more the norm for Olivers. e mail and texting will form the heart of this change but please consider joining our Facebook fan page at link or our brilliant livechat feature. Live chat contacts us directly during office hours and we allocate a staff member to reply to your request as soon as we can.

We also took a big step into charity support this year , the highlight being boss Michaels trip to Morocco to help the Berber children of the Rif Mountains. Helping others who have much less than ourselves has become a focus for our team. Thousands of pounds was raised by the trip, funded solely by the dentists themselves, and a start was made helping these lovely children with very poor teeth. Thank you to all who helped us.

So we hope you can see why the boss calls 2010 breathless and hope that 2011 will continue to excite you as we look to progress further.

Olivers Dental Studio Awards Success - Sunderland

2010-10-15T10:02:00.000-07:00

Sunderland dentist Michael Oliver is this morning very proud of his team as they picked up the prestigious City Marketing Award at the Portfolio Sunderland Business Awards.
Staged at the splendid banqueting suite of the Stadium of Light, the evening was bristling with Sunderlands leading business folk and their teams. It was a real honour for Michael's dental studio to be shortlisted in no fewer than three major categories...
Individual of the Year 2010 - Katherine White - for her outstanding efforts during the expansion of the Studio and her dedication to the success of the business.
Entrepreneur of the Year 2010 - Michael Oliver
Marketing Campaign 2010 - Joanne Barella

And the winner is ....

JOANNE BARELLA for her brilliant,year long campaign to raise the profile of Olivers Dental Studio. Joanne with the help of her marketing team have raised the new patient figures for the practice significantly in a difficult time for dentistry with the recession.
Joanne is the first to admit that the help of her whole team has been invaluable, including Beverley,Toni and Katherine in particular for praise.
Special mention too for the guidance and energy of marketing coach Tony Gedge and the team at M.P.O.D .

Customer service and high quality dental care will always be foremost in the success of the Studio but we are very aware that our message needs to be out there for the continued success of our brand.
Olivers have raised their internet profile significantly this year, in particular with their use of social networking to help keep patients abreast of the huge improvements in the Studio. Our patients are increasingly turning to the internet and smart phones to communicate with us, patients are busy people and we want to make their lives run as smoothly as possible.

Patients may be suprised to know that we have a fantastic fan page on Facebook that constantly keeps updating with all things Olivers with excellent photographs and video clips.

The boss is a big twitter fan and you can follow him at @sunderlandsmile where he has the biggest following of any dentist in the country we think.

We are particularly excited about our new i Phone app which you can download for free at the i phone app store at Olivers Dental Studio . Search it on your phone , its fantastic !

While we are blowing our own trumpet after the Marketing win , Olivers are one of the few practices in the world to have their own interactive e magazine . You can view this exciting form of our newsletter by a simple click . Give it a try , its very clever.

So there you have it , a brilliant night for our team ,and we look forward to making 2011 equally exciting with more new developments.

Dentistry for the Berber Tribe - Morocco Charity 2010 - Sunderland dentist

2010-10-05T13:03:00.000-07:00

Earlier in 2010 I was approached by my good friends Tony and Cally Gedge to support their efforts to set up a brand new dental charity to help people in some of the worlds most isolated areas. Under the banner of Dental Maverick Adventures the idea was to penetrate areas of the world who's healthcare provision was sparse and offer to help with dental care.

The initial project focused on the ancient Berber Tribe in the Rif mountains of Morocco, North Africa.

In all honesty I had my reservations, but it is very easy to find an excuse not to help and so I agreed to join up with a group of dentists from around the UK

Our aims were to help a group of Berber school children with education, simple restorations and extractions where necessary. Planning was difficult and we had to react to the situation we found ourselves in on our arrival.

We departed from Southern Spain on the high speed ferry to N Africa,followed by a mini bus journey into the mountains in the company of our excellent tour guide Domien from Belgium, a top man indeed and priceless to the success of the trip. Our initial stop over was in Chechaouen ( Chef Chowan ), the Blue City of the Rif , a stunning site indeed.

Oozing Arabic character, Chechaouen looks beautiful with its blue painted walls and the quirky streets of the Medina. We were treated to an interesting tour of the city. The sight of women washing their family clothes in the river brought home our displacement from our cosy western lives.

We set off on a six hour trek into the high Rif the following day ending with an overnight stop in the famous trekkers stop off at the Albergue De Azaline, hosted by the wonderful Abdul . In the heart of the illegal hash fields this stop off is a little different to your average Travelodge, but with a degree of hospitality unsurpassed.

Moving on the next day we trekked North to the beautiful God's Bridge , another six hours in the high Rif with small paths and severe gorge drops to focus the minds of one or two of the group, me in particular.A short mini bus journey brought us to the coastal Berber village of El Jebah. Passing through two towns thriving on the illegal Hash trade was quite an experience, particularly Bab Beret, as wild west as it gets, no eye contact from this dentist !

In El Jebah we met the stunning Berber children of the local school with their severe dental neglect from a sugar dominated diet. A days dentistry for these children, with education , extraction and restoration was extremely moving.Children with nothing, as warm and happy as any you would ever wish to meet.

The lovely children of El Jebah - Morocco

Heading home the following day I was left to reflect on an experience that would make anyone think seriously about their good fortune living in the affluent west.

I was priviliged to be one of an international team of dentists and doctors from France,Morocco and the UK.

The goodwill I saw will live with me forever with particular mentions to the following people who radiate a desire to help I have never experienced before..

Dr Banani , a French charity worker doing unbelievable work in Africa, a giant of a man.

Luke , the Belgian Ambassador to Morocco, a warm and gentle man oozing goodwill

Domien our tour guide , I find it difficult to describe the power of this man to make people around him feel good about life - remarkable.

Jas,Chris,Theresa three new friends and excellent dentists. A privilige to be in the Rif with this team.

and Tony and Cally Gedge, who had the vision to drive this project ,make me laugh endlessly and have an infectious energy like no other , two brilliant people.

Team Berber , Morocco , 2010 . Including doctors, dentists, dental students, Prof of dentistry Casablanca, Pharmacists and assistants to the project.

Thanks also to Jo Barella of Olivers Dental Studio for helping to pull the provisions together for the trip and Chris of Henry Schein for your company's excellent and generous support.

Photographs of the trip to Morocco are available for you to view just click here

Sunderland Dentist and the Morocco Dental Charity Adventure

2010-09-18T02:23:00.000-07:00

Hi folks,

Michael, the boss at Olivers Dental Studio here..
I would just like to say a few words about an exciting charity trip I have become involved in starting Friday 24th of September. I was asked by Tony Gedge, a good friend of mine if I would help him set up a brand new dental charity aimed at providing dental care to remote parts of the world. His initial project was to assist the Berber Tribe of Northern Morocco who are suffering from a desperate lack of healthcare.

I will be one of a group of dentists from across the country who will be travelling to the mountainous regions of this beautiful country on a mission funded fully by the dentists themselves.
The aim of the trip is to set up a dental facility for the Berber people and provide dental care whilst we are with them. We understand that it is only a start ,but the impetus the visit will bring will hopefully lead to a permanent centre of care for these people. Over the week we will be distributing medical provisions and using our professional skills to provide as much care as possible to the tribe.

The team are hoping to raise as much money as possible to provide funding for as much medical provision and materials as we can get. We would be most grateful of any help in this respect, big or small, which will go 100% to help the Berber Tribe in a situation were they currently have nothing like this.

It is possible to help us in two main ways...

1. A small donation directly to our charitable fund at http://www.berbertribe2010.org/

2. With the tremendous generosity of Sunderland AFC I have put together a wonderful day out for a prize that money cant buy...

For the Aston Villa home game 23rd October 2010
Lunch for two pre match with myself and Sunderland 1973 Cup winning legend Ritchie Pitt at Amores Restaurant in Sunderland
Two VIP Directors Box seats
Signed and framed Sunderland shirt signed by the current first team
Photograph with one of the players

A prize worth several hundred pounds for a day to remember..
IF you would like to BID for this fantastic prize please ring us at Olivers Dental Studio 0191 5438642 or
0191 5282340 http://www.oliverdental.com/

We will be drawing the winner on October 10th .

Thank you for your generosity, I will personally guarantee your donations go directly to the Tribes people.

Michael Oliver
oliverdental.com

Sunderland dentist Michael Oliver coast to coast challenge 2010

2010-09-14T09:42:00.000-07:00

The date ...... Friday September 10th 2010
The place .... Whitehaven , Cumbria to Sunderland , Tyne and Wear.
The task ..... 150 miles of cycling

Olivers Dental Studio owner Michael Oliver foolishly accepted the challenge of his friend Steve from London and Harry Hall of Reds Hair and Beauty Sunderland to cross the country on his mountain bike at the ripe old age of 50yrs. Ego stepped in as he accepted the challenge to ride with these two experienced cyclists and of course the old fella decided to do it without training. Mistake number one...

Starting at the official kick off point at Whitehaven having loaded up with a chicken bhuna in the town the night before could be considered as mistake number two. Not the tactics of Lance Armstrong I'm sure. Whitehaven was like the M25 at the start but the c2c course soon thinned the field as we climbed up towards the Lake District. Destination Glennridding on Lake Ulswater for day one was manageable ,only just, with a comfy bed in a good old fashioned band b a godsend for the aching bones. Soaked to the skin but a good days cycling. At the back of Michaels mind was the much hyped second leg from the lakes over Hartside Pass and down to Stanhope ,Weardale .

Michaels quote at the top of the gruelling leg to this Pennine summit " if I had seen a farmer with a shot gun I would have begged him to shoot me " Long periods in 21st gear on steep hills tests the metal especially when those who had abandoned their bikes to walk were travelling faster - but "I did not walk". Conned into thinking the pass marked the beginning of the long downhill to Sunderland, Michael was disturbed to find several more shocking ascents on the 69 mile ride to Stanhope.
Some gorgeous scenery but the price was a rear that could not be sat upon.
Day three was the home leg and apart from the torture of an early morning climb out of Stanhope the joy of a downhill journey to Sunderland. c2c fans will be familiar with a lovely old converted railway route all the way to Sunderland. It was a lovely day and after the hard work over three days Michaels home town had never looked better to him particularly the last section around the shrine that is the Stadium of Light.
Tradition has it that you have to dip your wheel in the sea to complete at Sunderland , and so to conclude a great three days .....

Another box ticked for this ageing dentist..

Would he do it again? - no chance
Should you do it ? You bet, a fantastic experience.
Thanks to best pal, Steve Williamson for his effort in organising and convincing Michael that this was sensible to do
To Steve's wife Joan for her logistics, photography and morale boosting.
To Harry Hall for the laughs and Marshall Hall for making these three old blokes feel fitter than they otherwise thought.

2010 The Re Brand Year for Olivers Dental Studio Sunderland Dentist

2010-08-27T09:58:00.000-07:00

Hi folks,
Sorry its been a while, but what a year it's been for us.......
2010 has seen in excess of quarter of a million pounds invested in our popular Sunderland dental studio with the aim of leading the way for our patients in dental care provision.
The dental market is a competitive world these days and falling behind isn't on the agenda at Oliver's.

Brand Oliver's
Our well known logo

As a large dental facility it became obvious to us that as well as providing first rate care in a high quality environment our corporate image was becoming important. Our old blue for boys branding was looking dated and a little cold and so with the help of professional advice and an imaginative team of dental nurses we changed direction.

Oliver's Dental Studio
Home of the Red Shoe Girls

Dental demand is often driven by the ladies and so a warmer and softer Burgundy shade was chosen to make the girls feel at home without upsetting the butch boys of the North East. We had a complete redecorate around these colours and our extensive team of support staff had a fashion upgrade. Looking great in their new black and piped red uniforms , we played our trump card ,red shoes !! Boy have our teams red shoes added to our branding.

To compliment our internal changes we thought we had better let the world know we are here and so our front garden had a major hair cut and two new branded signs have grown in the garden. You may be able to see us from space now but boy have they had an impact.

In this ever more competitive world it is clear to us that, as they say in Sunderland - "shy bairns get nowt ".

With this in mind we commissioned our brilliant new web site, got down with the kids in the world of twitter, facebook and you tube and reviewed our marketing budgets. After all its no good thinking your good and not telling anybody.We are involved in major reassessment of our customer service,which even though pretty good, is set to become exceptional.

So that is a little look at brand Oliver's which is always work in progress. We hope you like our changes but we are always receptive to your input, and would value your thoughts at our new web site http://www.oliverdental.com/

Be our friend on Facebook - press the like button at Olivers Dental Studio
Follow Michael on twitter @sunderlandsmile
You tube http://www.youtube.com/user/mjoliver73?feature=mhum

View our e magazine

http://www.smile-magazine.co.uk/

Special thanks go to..

Rufus Sunderland - logo design

Guy Levine -Return on Digital excellent web design and SEO

Tony Gedge - MPOD - for brilliant marketing drive and SEO of our web site
Harry Hall ,Phil Vasey - Red Cabbage /Reds of Sunderland

For all their help with our branding, they are outstanding !

Our most exciting 6 months EVER !

2010-04-25T13:17:00.000-07:00

My O my have we packed a lot into the last six months at the studio.

Starting the building work during the worst winter in recent memory was a challenge to say the least but certainly brought out the best in our team.

Our plans to turn our facility from its well known ground floor development to a state of the art, three floor dental centre have now come to an exciting conclusion. From the building team, our fantastic staff and tremendously supportive patients it was a huge team effort.

We were delighted to welcome the North East football legends and radio celebrities Mick Horswill,Bernie Slaven and Bob Moncur as the official opening party in early April. The lads were fantastic and more importantly made me look a lot younger in this photograph.

Looking back , our building work lasted just over three months but included a Christmas break.Incredibly we lost only two surgery days,fantastic for our customer service to patients and keeping our costs down. Take a bow Wearside Construction Services.

What did we do ... in brief , new roof,loft conversion to full working office,staff toilets and showers,first floor patient lounge, two lovely new surgeries,a photographic studio,a facial spa for Botox etc,new staircase,air conditioning,childrens play room, new branding with furniture, carpets and redecorate. All adding up to an a stunning facility and a pennyless owner !

The winter was an exciting time for the team as we have won recognition on a National level. In January the team were proud win the Best of the Best Award for Extreme Patient Services in London . Challenging for the award were some stunning teams from around the country and so were we pleased , you bet !

Breaking news on the award front is that twelve of our team have just returned from the Probe Dental Awards in London having been highly commended by the judging committee - WOW ! One of the most prestigious awards in dentistry and we are highly commended, one proud dental studio let me tell you !

We now feel we can offer the people of Sunderland, Durham and Newcastle dentistry in a stunning facility. We have eight dentists offering all aspects of cosmetic dentistry form tooth whitening, porcelain smile makeovers and implants and wide ranging family dentistry with hygienist back up. We are a centre for facial aesthetics including Botox, dermal fillers and acid peels.

We always welcome new patients http://www.oliverdental.com

Call us on 0191 5282340

or be our friend on FaceBook at Olivers Dental Studio

or Twitter @sunderlandsmile

Spring is in the air !!

2010-03-22T10:37:00.000-07:00

At the end of three fairly stressful months for myself and the team things are looking up...

1. The big expansion at Olivers Dental Studio is nearing completion as the carpets go down and the tradesmen jump ship.

2. Spring has finally shown its face after the longest winter I can remember

3. The team, all thirty of us, have been nominated for team of the year at the Probe National Dental Awards in London.

4. We won the Best of the Best Award at the MOPD National Conference in London in January.Reflecting excellence in marketing and extreme patient care, we were suitably proud to win this outstanding award.

5. I managed to get a four day ski break to France.Good news for me and particularly good news for the staff at Olivers who probably enjoyed the rest themselves !

France in the mountains in the spring - heavenly

Its been a pretty busy month as you can imagine but three of our dentists managed to attend a Face Peel course in Manchester. We are finding facial treatments are becoming more and more in demand as patients seek high quality facilities and clinical expertise for their Botox and facial filler therapy. Our face team have responded to the growing demand for the highly successful acid peel treatments now available for skin rejuvenation, by attending the highly respected CODE Acid Peel course.

As part of the Studio enhancement we now have a purpose built spa room for our facial treatments and tooth whitening therapy.Patients can enjoy relaxing music in a non dental environment with aromatherapy and skin care products at hand.Drs Crothers,Oliver and Bastey are highly qualified in the safe and painless administration of these "ten years younger " facial treatments.As the Face Team at Olivers Dental Studio, they will provide you with the very latest treatment procedures

Give our reception team a call on 0191 5282340 for more information on our feel good about yourself face treatments.

http://www.oliverdental.com

Our next blog will look back over the big expansion project with a before and after photographic tour - watch this space.

To finish, we would just like to pay tribute to the genius of Darren Bent at Sunderland FC. Not only a top bloke but a must for the England team in South Africa Mr Capello.

Botox at Olivers Dental Studio Sunderland

2010-02-21T06:47:00.000-08:00

The Face Team - Olivers Dental Studio - Sunderland

Two years ago three of our team of dentists decided to respond to the growing backstreet provision of Botox t.m. and facial filler treatments in the North East of England. As dental professionals their knowledge of facial anatomy placed them in a position to be confident in the provision of some of today's more popular facial aesthetic therapies.

Dentists Michael Oliver,Claire Crothers and Gareth Bastey attended a highly respected course in Harley Street London to educate themselves in the skills required to expertly administer Botox and the Juvederm range of facial fillers.Dental degrees already offered them a great depth of knowledge of facial anatomy, particularly of the nerves and muscles of facial expression. Adding to that the expert guidance they received in London on Botox administration, prospective patients can be confident they are in very safe hands with the Face Team at Olivers Dental Studio.

In this video link Face Team member Michael Oliver demonstrates gentle Botox administration. Patients can rest assured that the needle skills of our highly trained team pretty much guarantee a pain free experience.

Botox is a safe and very effective way to reduce the lines of ageing that many of us would like to diminish to leave us with a more youthful appearance. A good friend of ours,Carol Stonnock,has kindly agreed to let us demonstrate the impressive reduction in skin lining she experiences with Botox therapy. In the photographs below our smile enhancement treatments are also clearly evident, Carol having had her smile enhanced with porcelain veneers.

Carol before her Botox

and smile enhancement

Looking good Carol, Botox and porcelain veneer smile enhancement. One happy patient.

If you would like more information on our excellent Botox and facial filler treatments or Olivers Dental Studio smile enhancements, please call us on 0191 5282340 or visit us on http://oliverdental.com.

What a week that was !

2010-01-29T10:52:00.000-08:00

Most weeks at work are enjoyable but it needs to be said that the last week has been particularly special at Olivers Dental Studio.

Why you ask ?

Well let me tell you last thursday myself and our marketing team headed for London for our first ever visit to the famous Tony Gedge Marketing Pirates of Dentistry Extravaganza at the Russell Hotel . Courtesy of a neighbour we enjoyed discounted first class rail travel to make us feel special . Dental teams from all round the country, most of them big hitters in the dental world of this country, met up for a two day conference.Lectures throughout the two days were of the highest quality from some cutting edge guests including t.v. dentists,American marketing gurus and web star Guy Levine.

Socially it was a buzz as we met some of the dental twitter world and the friendliest most interactive group I have had the pleasure of meeting up with.

A brilliantly energising conference,anybody who hasn't been would be advised to make the effort for next year in Brum.Check Tony Gedge out on twitter @tonygedge and have a bit look at this fella @guylevine and also @LauraHorton1 another star of the show

Cream on the cake time for us - Olivers Dental Studio were voted Best of the Best 2010 by conference goers for our marketing push this year. An honour indeed in such company. Perhaps the only silverware to head Sunderlands way this year as our footy team seem to have lost the plot !

Returning to the studio with an award is just plain great. Particularly when we found the builders were off site and the decorator,well done Tony, was well on his way with a cracking job of our paintwork. The first floor landing here gives you a sneak preview of our new colour scheme,boys blue being dismissed out of hand. Gotta say the girls and Tony have got it right don't you think ?

The next two weeks will see us complete the decoration with a complete re brand of the ground floor and then the new carpets arrive to complete our biggest ever face lift. We are trying our best to get Britain out of recession all by ourselves. In the words of Tony Gedge,vanilla ain't good enough for us we are going knickerbockerglory with hot toffee sauce.

New patients help us keep growing, if you would like to join us as a patient at one of the country's leading centres of dentistry give us a call 0191 5282340. You would be made very welcome !

www.oliverdental.com

Nearly there - exciting times

2010-01-24T09:52:00.000-08:00

So this is it folks, the starting gun in December 2009 at the beginning of the most exciting development in 25 years in the life of Olivers Dental Studio - Sunderland.

Our project ....

To provide a dental studio to the people of Sunderland and the surrounding areas as good as any in the country. The expansion will further enhance a multi surgery facility which if I'm honest, is already a source of pride to our team.

Our friend in the digger started an interesting four months with an expansion of the on site parking to allow our patients a more convenient parking experience.

A new roof added to the fun in mid winter with scaffolding and stress for staff and visitors. What is it they say , no pain no gain , glad its done though.

Onwards and upwards, the builders moved inside with the second and third floor revamp progressing at a pace. Two new surgeries, a photographic studio, Botox spa room and lovely patient lounge,all blossoming before our eyes. The loft space was totally revamped and now houses a lovely office space , easing all of our storage problems.

As boss, its clear that the most important decisions of decoration and carpet colour have been stripped from my list of responsibilities by a team of dental nurses whom I suspect, quite rightly, think they know better ! Rumour has it Burgundy carpets are heading my way , should look stunning. Watch this space.

The finishing deadline is rapidly approaching as we await the arrival of a stunning new addition to the dental team in mid February. Lyndsey Adams will be a fantastic addition to our team of dentists, having an award winning track record, we are delighted to have been able to attract her to Olivers.

Lyndsey will be offering all aspects of dental care but has particular interests in replacing lost teeth with implants and high end smile improvement treatments. A Scottish lassie, Lyndsey is married to fellow Scot Neil, a talented veterinary surgeon. She has a lovely nature and will be a great addition to a team focused on making a day at the studio as much fun as possible.

So there you have it, a little taster of the exciting changes nearing completion at Olivers Dental Studio.

It has been a challenge for patients and staff alike but the rewards for our patients should be significant, we are certainly proud of our achievements.

To cap a very exciting time for us our team have just returned from the prestigious Marketing Pirates of Dentistry Conference in London with an award to be proud of. Olivers Dental Studio marketing project was voted Best of the Best 2010 by some of the country's leading dental teams. We met some very talented dental teams and are very grateful of their support.

Keep an eye out for next months blog when a whole new dental facility will be on show. Thank you.

Changing lives with a smile

2009-10-19T01:27:00.000-07:00

I am often asked how I can get pleasure out of a career in which looking in peoples mouths forms a large part of my day. I can understand the question but I would like to try an show you all why it can be a truely rewarding experience.

I would like to introduce you to Darri , a new visitor to the practice.
Darri came to see us with a frustration associated with his spaced smile. He is a very motivated chap and very sociable and understands the importance of a nice smile when meeting people.
Darri has very healthy teeth which made life easy for us when discussing options for smile improvement. We explained the orthodontic (brace) options to him and also the potential placement of porcelain veneers as an alternative.
The veneer option was preferred as it offered Darri a quick fix to the problem. It was also an appealing option as correction could be achieved with the minimum of tooth reduction. We advised a mini smile makeover of six veneers.

Treatment was carried out over a two week period with high class temporary veneers placed in the interim. The placement of temporary veneers has the advantage of being a trial for the patient and a guide to the expected outcome.Darri also had some tooth whitening of his lower teeth to allow a little balanced whitening to the new porcelain shade we chose together.

I think you will agree the transformation to Darris' smile is impressive and has given him a tremendous boost in his confidence to smile.

Darri was kind enough to explain to us how he felt the outcome of this treatment made the visits and his investment well worth while...

"Following my treatment it has made such a difference to me - I used to be so shy to smile - now I make sure I really do smile with confidence "

"I would have no hesitation in recommending Olivers Dental Studio to my family and friends and to all of you men out there thinking about changing their smile do it ! Its not just a girlie thing "

Whilst we do not spend all of our lives changing smiles I think you can perhaps understand the job satisfaction that we can feel when treating our patients.

Attitudes to smile appearance have changed dramatically over the course of my career.

Should you wish to discuss with us the extensive range of cosmetic tooth enhancement therapies available to us, including tooth whitening ,white fillings ,veneers ,crowns , bridges and implants, call us up at...

Olivers Dental Studio 0191 5282340

e mail info@oliverdental.com

web www.oliverdental.com

or get me on twitter @sunderlandsmile

Darri did and it turned out to be one of his best decisions !

A week in the life

2009-10-11T10:18:00.000-07:00

Hi folks,thought it might be nice to have a Sunday night look back on my week.

Tonights picture has not a jot to do with dentistry but I am quite proud of it. Proud for two reasons,its a canny picture taken with my pride and joy Canon 5D mk 2 and secondly as its the worlds best on my doorstep.Living next to the Riverside,home of Durham CC,county champions second year running,certainly has its attractions.

Photography has been a passion of mine for many years,going back to my 21st birthday present, the classic Canon AE1 bought for me by girlfriend now wife Elizabeth bless her.Could blog endlessly about photography but thats another day.

As for the week ... well my focus has been dominated by the need to replace a departing colleague at Olivers Dental Studio.

A full time dentist helps an awful lot of people in a week and so Im sure you can understand the priority that surrounds the need to appoint a new dentist.

Thanks must go out to the excellent support I received from dental friends at the NEPD (North East Private Dentists Group ) with their ability to spread the word regarding the available post. I received two applications from candidates of the highest quality with CV's awash with academic achievement.I found it a thankless task to choose one of the candidates feeling a little like Len on the Strictly dance off. I really would have liked to appoint both applicants but current surgery space limited this option.

So who did I choose ? Mr Oliver Bailey , a fantastic appointment of real quality. I now know what Steve Bruce must have felt like when Darren Bent joined his team.

Oliver has just returned from a six month stint in Perth,Australia and brings a wealth of dental skill and know how to our growing team. When I get my act together with my camera I shall do a more formal introduction of Ollie to you all. Aesthetically pleasing he is girls so watch this space.

Certainly a weight off my mind which now clears the decks for the big push towards practice expansion which should be kicking off within the month.

I ended the week with a day off at a golf course deserving of a mention. As guest of Pete Fryer,Sunderland FC physio I attended Boro chairman Steve Gibsons' new baby, the Rockliffe Hall Golf Club. Quality establishments always energise me and it don't get much better than this place. Designed to be exclusive (and expensive)this facility claims my vote as top golf facility in the North. £2,250 a year ho hum but if you get a chance to try it, snap their hands off for a day.Customer service on a par with top USA courses,lovely club house and fantastic,if immature, course. Lovin it !

So a great week for moi, a weight off my mind with a top dental appointment at Olivers and big push now on the new surgery.

Photo - Ricky Ponting - Batting masterclass - Riverside Sept 2009

The starting point

2009-10-02T00:19:00.000-07:00

Hi everyone.

We ahave recently received some exciting news for the future of the Studio. Sunderland City planners (bless them ) have agreed to allow us to expand our dental facility. I thought you might like to have a look at our starting point,which,I might say, we are already very proud.

Our current seven dentist facility is entirely ground floor based ,the upstairs presently being residential for one of our nursing team.

Over the next few weeks, when we pull the project together, our plans include........

New childrens play area with video games and computer based education facility

Two large new surgeries in the upstairs front rooms

Upstairs patient lounge

Dedicated Botox and facial filler spa room

Photographic studio

Extensive staff changing facility.

Full loft space conversion to produce a large working back office and clinical storage area

Seven or eight on site parking areas for patients to ease side street congestion.

So there we are a little dip of the toe in the water for you in what could be a very exciting time for patients and staff alike. Costing a fortune it may be but we think its worth it. Patient expectations are rising, particularly in the private sector,we hope to meet those expectations.

Have a good day,

Michael Oliver

www.oliverdental.com

2009-09-19T00:27:00.000-07:00

Well hello,let me introduce myself to you.

I am the lucky chap who is principal dentist and owner of Olivers Dental Studio in Sunderland.

We are a multi dentist family dental practice offering a full range of high class dental care options to you. Our services include hygienist based gum care,smile makeover dentistry with veneers and advanced porcelain enhancement. We also have an implant clinic and provide facial aesthetic treatments including Botox tm and facial fillers.

As a guy new to blogging I hope we can keep things interesting for you from the exciting practice developments we have planned to the fun stuff from me and my team.

So that is a little bit about us but I hope you will keep an eye out for us as we have some exciting things about to happen at Olivers ....

On a personal level I hope to be able to introduce my family ,my interests and passions to you as the weeks go by. I love photography so I hope to share some of my pictures with you.I consider myself to be very lucky in life to work with a great team ,with some lovely patients in a special environment. I hope you enjoy riding along with me.

Michael